Our Payment Policy

At Delaware Modern Pediatrics, P.A., we strive to efficiently manage healthcare expenses for our families. You can significantly assist by minimizing the number of bills we need to send to you. Below is a summary of our payment policy.

It is the patient’s responsibility to provide us with current insurance information and to present the insurance card and identification at each visit. We will submit claims to secondary insurances if we have the proper insurance information.

Our Business Office staff is happy to assist our patients with any insurance questions related to filed claims, and to provide any additional information the carrier may need to process the claim. Specific coverage issues can only be addressed by the patient and the insurance company.

The adult accompanying a minor patient and the parents (or guardians) of the minor are responsible for payment at the time of service. For minors who are unaccompanied, nonemergency treatment may be denied unless payment arrangements have been made.

Payments

PAYMENT IS EXPECTED AT THE TIME OF SERVICE.

Payment is required at the time services are rendered, unless other arrangements have been made in advance. This includes applicable deductibles, coinsurance, and copayments for participating insurance companies. Delaware Modern Pediatrics, P.A. accepts cash, personal checks (in-state only), VISA, MasterCard, and Discover. There is a service charge of $35 for returned checks.

Patients with an outstanding balance (60 days or more overdue) must make arrangements for payment prior to scheduling appointments. We realize that many families experience financial difficulties. If your family is struggling with medical bills, please contact us; we can help you find ways to make paying the bills less painful. Otherwise, in such circumstances, we may turn your account over to a collection agency in order for ongoing payments to be made and followed.

We bill participating insurance companies as a courtesy to you. You are expected to pay your deductible and copayments at the time of service. If we have not received payment from your insurance company within 45 days of the date of service, you will be expected to pay the balance in full. You are responsible for ensuring that all charges are paid, whether by you or by your insurance carrier.

Form Fees

We charge $20 for all Camp, School, Day Care, Sports, or College forms that need to be completed, unless you bring them on the day of your appointment.

Missed Appointments/Late Cancellations:

When appointments are missed or canceled at the last minute, it impacts our ability to care for other families who may need that time. We kindly ask that you provide at least 24 hours’ notice if you need to cancel.

Same-Day Cancellation Fee: $30
No-Show Fee: $75

Repeated missed or late-canceled appointments may result in dismissal from the practice.

Insurance Companies

Highmark/Blue Cross/Blue Shield
Independence Blue Cross
Aetna
Amerihealth
Cigna
Health Care Preferred
Keystone Health Plan East
Tri-care / Humana
United Health Care
Medicaid
Amerihealth Caritas
Highmark Health Options
Delaware First Health

Here are the Health Insurance Companies Delaware Modern Pediatrics, P.A. participates with (as of January 2025):

If your insurance plan is not on this list, most likely we can still provide medical care for your children. Just call and talk to our front-office team to get it sorted out.

Talk to Our Team

Medical Records

*Please note: Old records are helpful, but you do NOT have to transfer records in order to receive care here. Don’t wait for the old records to arrive before scheduling an appointment!

If you are transferring your child’s care to our office from another doctor, you may download this form and send it to your previous doctor. (They may charge a fee for copying records.)